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SHIPPING & RETURNS

RETURN POLICY:  All our prints are made to order.  For that reason, we do not offer returns and all sales are final  and non-refundable. We guarantee the quality of our prints, so if your order was shipped with a defect or arrived damaged, please contact us at nelly@wallandwillow.com

WRONG SHIPPING ADDRESS:  All orders are shipped to the address as entered at checkout. We are not responsible for undelivered merchandise due to address errors. In the event that you enter your shipping address incorrectly, please notify us as soon as possible. We will correct the address before delivery.

SHIPPING SPEEDS:  Our prints are ready to be shipped out within 3-5 business. Shipping speeds depends on destination. You will receive a tracking number once your order ships.

If you have any questions about the products, we suggest you email us at nelly@wallandwillow.com.