Shipping policy

At Wall & Willow, we want your new pieces to arrive smoothly and ready to style. Here's what to expect.

Order processing
Orders are prepared and dispatched within 1–3 business days. You'll receive an order confirmation, plus a tracking number once your order ships.

Delivery times
Most orders arrive within approximately 8–12 business days after dispatch. Delivery windows can vary by item and destination, and larger pieces may take a little longer.

Shipping rates
Enjoy free standard shipping on all orders over $75. Orders under $75 are charged a shipping rate calculated at checkout.

Tracking your order
As soon as your order ships, we'll email you a tracking link so you can follow it to your door.

Where we ship
We currently ship within the United States.

Delays
Occasionally carrier delays, customs, or peak-season volume can affect delivery times. We'll always do our best to keep you informed.

Questions?
Email us anytime at wallandwillow@gmail.com and we'll be glad to help.